Delivery is made on a 7 – 10 working day service and is included in the price of your climbing frame.

Several days prior to your delivery, you will receive a telephone call from the delivery company to confirm the day and estimate time that your climbing frame will be delivered. Unfortunately, due to the size of the parcels we are unable to offer a timed delivery.

All climbing frames arrive in flat packed parcel but due to the awkward size and shape of the parcels please be willing to assist the carrier in taking such parts onto your property. For easy checking, parts are clearly labeled 1/9, 2/9 etc and are arranged in the order you will need them when assembling.


It is highly important that before you sign, you check that you have received all parts and that none of the parts are damaged or open. Although Action strive to deliver quality undamaged goods, if you have any discrepancies please note it on the companies paper work. Please note that no carrier will accept responsibility for damage found after their driver has left your home.